TDS (The Drill Store ) is well known in Top Hammer and DTH Drilling tools. We are serving the drilling industry in mining, quarrying, tunneling, contruction and related industries. Our vision is to be market leader in related industry with innovation and customer orientation.
Our advantage is one-stop service. We can provide complete drilling solutions for your projects.
Our engineers have more than 20 years of drilling experience. Through comprehensive analysis and good understanding of consumer’s demand, we make every effort to assure customers of the lowest per-meter cost in all aspects from selection of solutions, design of products, purchase of materials, and technology of manufacturing to delivery of products.
Our goal is 100% customer satisfaction. Our multilingual, muti-cultural management team prioritizes smooth, effective communication. We are also dedicated to continuous improvement of all production and delivery processes. We believe a quality product speaks for itself. We stand by everything we make and sell. We thank all customers’ support and wish to get your deep interest and be your best partner.
Respect customers, understand customers, continue to provide products and services beyond customer expectations, as customers'partners. This is the service concept that we have always adhered to and advocated.
Respect customers, understand customers, continue to provide products and services beyond customer expectations, as customers'partners. This is the service concept that we have always adhered to and advocated.
The quality here refers not only to the intrinsic quality of the product, but also to the appearance quality and service quality of the product. So meet the needs of consumers.
We should stand in the position of customers (or consumers), not in the position of companies to research, design and improve services.
Improve the service system, strengthen the service during and after sales, and help customers solve all kinds of problems in using goods in time, so that customers feel conv
First, customers are buyers of goods, not troublemakers.
Secondly, customers are aware of their needs and hobbies, which is exactly the information that enterprises need to collect.
Third, because customers have "consistency", quarrelling with one customer is quarrelling with all customers.
Goods Satisfaction: refers to the satisfaction of customers with the quality of goods.
Service Satisfaction: refers to the customer's positive attitude towards the pre-sale, in-sale and after-sale service of the purchased goods. No matter how perfect the commodity is and how reasonable the price is, when it comes to the market, it serves. "After-sales service manufacturing customers".